ku logo
ICT Support Services
ICT Support Services

Hello, how can we help?

Suggested knowledgebase articles:
Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
  • Latest articles
How to Create Virtual Meetings on Google Meet

Category: Corporate Email Guides

Kindly follow the attached guide for information on how you can create meetings an generate Google Meet links for events and functions using Google Calendar.

6,789
(63)
Online Unit Registration

Category: Campus Nexus Guides

Kindly follow this self service guide which shows the steps on how to register for your units online.

114,110
(1,237)
Student Corporate Email Guide

Category: 1st Year Online Registration Guides

This guide explains how to access the Kenyatta University Corporate Email system. This system runs on the Google Workspace for Education Platform and provides you with a Corporate Email account which ...

109,578
(999)
2 Step Verification - KU Corporate Email

Category: Corporate Email Guides

This guide explains how to set up 2 step verification on your KU Corporate Email to enhance security of your email account.

55,881
(837)
Accessing Fees Statement in Portal

Category: Campus Nexus Guides

This document shows you how to successfully access your fees statement on the KU student portal. The steps identified here are transferable to other web browsers such as Google Chrome or Internet Expl...

53,273
(1,236)
Android Kenyatta University WiFi and Eduroam WiFi Configurations

Category: Kenyatta University and Eduroam WiFi Configuration Guides and CA Certificates

Kindly follow the steps in the attached guide to configure Kenyatta University WiFi and/or Eduroam WiFi on a phone or tablet running on Android 4 and above operating system. NB. Kenyatta Univeristy Wi...

50,375
(416)
KU Mombasa Hostel Application - Student Guide

Category: Systems Guides

KU Mombasa Hostel Application - Student Guide, to facilitate student room applications.

17
(0)
KU - Mombasa Hostel Application - Staff Guide

Category: Systems Guides

KU - Mombasa Hostel Application - Staff Guide for hostel application processing.

32
(0)
Graduate School - How to Send SMS, EMAIL to Post Graduate Student(s)

Category: Systems Guides

Kindly use the following guide to send SMS, Email notifications to Post Graduate Students from the Graduate School System.

152
(1)
KU Graduate School - Add Examiner/Supervisor Guide

Category: Systems Guides

Kindly refer to the following guide on the steps to be followed when adding a Supervisor/Examiner in the Graduate School Tracking System.   https://graduateschool.ku.ac.ke/  

195
(1)
Google Meeting Virtual Host Conrols

Category: Systems Guides

Google Meet provides a consolidated set of controls located in the bottom bar of the meeting window for managing your experience and interaction. Use the following guide to help

172
(2)
KU Student Mentorship Program - Staff Guide

Category: Systems Guides

  Kindly refer to the following guide on the steps to be followed when applying and reviewing the Student Mentorship System.   https://mentorshipsys.ku.ac.ke/    

198
(2)
View entire Knowledgebase