ku logo
ICT Support Services
ICT Support Services

Hello, how can we help?

Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
  • Latest articles
KU ICT Policy

Category: ICT Policies

The purpose of this policy is to provide guidelines for the conditions of acceptable and the appropriate use of the computing and networking resources provided for use by academic, professional and ...

6,043
(36)
How to create meetings, links on Google Calendar

Category: Corporate Email Guides

Kindly follow the attached guide for information on how you can create meetings, links and events using Google Calendar.

4,950
(34)
Online Unit Registration

Category: Campus Nexus Guides

Kindly follow this self service guide which shows the steps on how to register for your units online.

93,653
(1,041)
Student Corporate Email Guide

Category: 2021/22 - 1st Year Online Registration Guides

This guide explains how to access the Kenyatta University Corporate Email system. This system runs on the Google G Suite for Education Platform and provides you with a Corporate Email account which yo...

47,782
(449)
Accessing Fees Statement in Portal

Category: Campus Nexus Guides

This document shows you how to successfully access your fees statement on the KU student portal. The steps identified here are transferable to other web browsers such as Google Chrome or Internet Expl...

41,746
(1,116)
How to secure your KU Corporate Email Account

Category: Corporate Email Guides

Please follow the tips on this document on how to secure your KU Corporate Email Account.

38,678
(667)
ICT Cyber Security Awareness Month

Category: ICT Security Advisories

ICT Cyber Security Awareness Month – It’s a month-long security advisories to enlighten the KU community on the existing threats, concerns we normally encounter while using the online platform for...

0
(0)
IT Security Advisory - Safeguard your Personal Information

Category: ICT Security Advisories

ICT Security Advisory on safeguarding confidentiality of Personal Identifiable Information that can be used to compromise a person and common Social Engineering techniques and how to help protect your...

4
(0)
How to create a Custom Google Form

Category: Corporate Email Guides

Kindly follow the attached guide for information on how you can create Google Forms, for survey, conduct polls, questionnaires, registering event participants, google form customization and reviewing ...

128
(1)
ICT Security Advisory - Graduation warning

Category: ICT Security Advisories

ICT security advisory for students to be careful not to be swindled while applying for graduation.

87
(2)
ICT Email Advisory - Email Security Best Practices

Category: ICT Security Advisories

ICT department has listed key advisory best practices for users to ensure efficient email security.

78
(1)
ICT Security - Cyber Awareness Training

Category: ICT Security Advisories

ICT we will be offering cybersecurity awareness training for all employees. This training to help you protect your data and devices both in business and in life.

142
(1)
View entire Knowledgebase